Terms and Conditions
DisclaimerAll pictures and publications are copyright of Zen Tree. No material or any other portions of this web site may be copied, duplicated or reproduced without written consent from Zen Tree.
All advertising, promotions, specials, packaging and/or prices are subject to change without prior notice.
All material provided on zentreesoaps.com is provided for educational purposes only. Please use our product with common sense, do not eat; if it gets into your eyes, rinse with cold water. We do not recommend to use our products on animals, with exception of pet related products. Keep out of reach of small children. If you experience an allergic reaction, rash or irritation, discontinue use. Bath additives are not recommended for small children. Certain essential oils and herbs are not recommended during pregnancy, lactation, or if you have certain medical conditions. Consult your own physician regarding the applicability of any opinions or recommendations with respect to your symptoms or medical condition.
Copyright
Everything that you see or read on our website is the sole property of Zen Tree. You should assume that all materials, data, text or images are copyrighted, unless otherwise noted and may not be used in any way. You may not modify, transmit, report, frame, distribute or reuse the contents of this site, including for public or commercial purposes, without the prior written permission from Zen Tree.
All images appearing on our website are either the property of, or used with permission by Zen Tree. The use of these images by you, or anyone else authorized by you, is specifically prohibited. Any unauthorized use of any images within our website, may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Zen Tree has no way of reviewing ALL of the sites that link to zentreesoaps.com and therefore is not responsible for the contents of any off-site pages or any other sites linked to zentreesoaps.com. Your linking to any other off-site pages or other sites that claim linking partnerships with Zen Tree, is at your own risk.
Cancellations & Returns
If you wish to cancel your order you can notify us by email or by telephone before we have shipped the items to you.
Zen Tree wants you satisfied with your handcrafted, natural products, however, due to the nature of these products, if the products have been opened and/or used, we cannot accept any returns or exchanges. From a sanitary standpoint, it is impossible to verify the quality of our products once they have left our possession and per certain Federal sanitary guidelines, we are unable to re-stock them. Please choose your products carefully as they cannot be returned, exchanged or refunded if they have been opened and/or used in any way. In the rare instance that we have shipped the wrong product to you in error, we ask that you notify us within 72 hours after receiving your order. In the few times that this has occurred, we have been more than happy to send the correct product out to you, priority mail, at our expense, and ask you to keep the product that you did receive, as a gift for our mistake.
Ordering from Us
There are several ways in which to place an order with us. For your convenience, you may either use email or use postal mail to send us your order. Or use the convenience of our secure online checkout process within our website. At the end of the checkout process via our website, you will have the opportunity to correct any errors to ensure accuracy of your order. Based on availability, we reserve the right to limit quantities of our products. In the even that your order could be divided up and a partial order shipped out, we will notify you promptly. It is our goal to ship all orders in a timely fashion, however we have no control over delays in delivery, and therefore cannot guarantee delivery dates. We accept no liability for delayed shipments due to the carrier.
All orders must be paid in full prior to shipping. We do not ship COD. We accept the following forms of payment in US funds: Visa, MasterCard, Discover, American Express, cashiers check, money order, or personal check. If paying by personal check, your order will be shipped after payment is received and has cleared the bank (usually 10 business days). Returned checks will be subject to applicable bank fees.
Out of Stock Items
We make every attempt possible to keep a full inventory on all of our handcrafted products, however there are times that we do run low on an item and may need to backorder that particular product. Even so, all backordered items are usually made, packaged & shipped within 7 business days. On rare occasions, our suppliers of the natural raw ingredients that we use to formulate our products, will be out of stock as well. In this event, we will contact you immediately to let you know and may offer you a substitute product.
Minimum Order Requirements
We have no minimum order requirements.
Large Quantity Order Requirements
Please call for large quantity orders.